Fuel Contacts

Memos/Documents

   

 

General Support Information

 
 

Fax: 320-365-4435
Phone: 877.RCC.FDS1
(877.722.3371)

Hours of operation:
7AM - 7PM CST(Monday- Friday)
8AM - 2PM CST(Saturday)

 

 


 


PCI Scan Compliance Attested to PCI Scan

PCI SAQ Compliance Attested to PCI SAQ

System Requirements Hardware recommendations and requirements to efficiently run your RCC software.

Hardware Agreement This 3rd party hardware agreement should be signed and returned to RCC if RCC is not your primary hardware vendor.

Archive Memo Archive Express backup directions to ensure that your paperless office system is backed up.

Payroll Memo
(FDS 8.0+)
Payroll tables to keep your employees paid when using the RCC Payroll module. 8.0 & Newer

Payroll Memo
(FDS 7.24.2000)
Payroll tables to keep your employees paid when using the RCC Payroll module. 7.24.2000 & Older

Support Guideline RCC's support guidelines for customer follow-up regarding your most important issues.

FTPS AnyClient Your guide to uploading and transmitting files with RCC support personnel via secure communications.

System Debugging This guide will assist you in troubleshooting network and system related errors interfering with RCC.

CASPOL Fix CASPOL is a tool used to assist in displaying the new RCC graphical user interface.

RCC Help File This program will allow you to run the RCC Help system over your local network.

Anti Trust Policy RCC's customer Anti Trust Policy regarding current customers.

Synergy Hotfix 931B This latest SynergyDE hotfix update can be applied if you are experiencing SynergyDE related errors. This update applies to version 8.04.02 and older

Synergy Hotfix 953B This latest SynergyDE hotfix update can be applied if you are experiencing SynergyDE related errors. This update applies to version 8.06.00 and newer

Malwarebytes Exclusions This program will install an exclusions file to prevent Malwarebytes Anti-malware from scanning important RCC files during processing.